fetchnow.com

FetchNow.com Frequently Asked Questions

FetchNow User FAQ


User FAQ

What is FetchNow?

FetchNow is your intelligent, interactive, local platform for real-time content that you have selected to simplify your life.  No more searching, friending, linking, or following, as FetchNow delivers social content from local restaurant’s, bar/pub’s, cool happenings, celebration events, surf/ski reports, local news and much more – automatically to your computer or mobile device.  Yes, it’s that easy!

 

Members Are Automatically Supporting Local Non-Profits in Your Community

FetchNow shares a portion of its revenues with non-profits in your local market. When you sign up – you choose which group will benefit.

 

Why did FetchNow partner with Non-Profits in the communities it serves?

Now more than ever, local Non-Profits need increasing support.  FetchNow created a unique fundraising opportunity for its selected Non-Profit Partners who encourage individuals to sign-up for FetchNow.  Non-Profit Partners will benefit from 20% of FetchNow’s monthly advertising revenues.  The more Members that sign up and indicate their support for a specific Non-Profit, the more funds go to that Non-Profit.  This will go a long way to help many in our communities!

 

A picture is worth a thousand words.  Do you have a demo of FetchNow?

You bet we do!  The FetchNow website allows prospective Members to experience a demo platform, including initial FetchNow layouts, benefits, and Member use cases.  Once you see it, we know you will appreciate the benefits and sign-up.

 

What a great idea!  How do I sign-up for FetchNow?

Register on the FetchNow website, we promise it will take less than two minutes… time well spent for all the benefits FetchNow has to offer.  Register (it’s free), customize your dashboard, and let us answer the question of “What should we do tonight?”

 

You say registration takes two minutes.  What do you ask of me?

We’ll ask you to provide your email address to receive minimal communication from FetchNow and to select one of our Non-Profit Partner to be credited for your Membership.

We’ll also ask you to answer a few demographic questions about yourself.   Why?  We’re glad you asked.  Restaurants, bars, shops, community event organizers and anyone you have selected on FetchNow use demographic information to evaluate who is interested in their marketing and messaging efforts.  On a monthly basis, FetchNow provides these venues the aggregated demographics of all that clicked on their displayed content, helping them make more informed marketing decisions.

 

You asked for my email address.  What are you really going to do with it?

FetchNow will maintain your email for internal contact purposes only… honestly!  FetchNow wants to share special news with you, including feature updates and the impact FetchNow has on the community.  Tell us whether to send you these emails or not because, like you, we hate receiving un-requested emails.  The only other time we use your email is to request a quick update to your demographic questions.

 

Should I share FetchNow with my networks?

Absolutely!  The intent is for Members to invite family, friend, co-workers and anyone they meet to join FetchNow.  By encouraging all to join FetchNow and having new Members select specific Non-Profits partners, the funding to those Non-Profits will increase.  FetchNow services include Facebook Sharing features to help make it easy to share with your friends. We can’t think of a better reason to share FetchNow than one that benefits all of us in our community!

 

Privacy is important to me.  What does FetchNow do with the information I provide when I sign-up?

Privacy is just as important to us and we believe this question deserves a comprehensive response.

We never ask for your name, phone number, address or any of the information that would identify you.  Your email address will never…ever… leave the FetchNow database for any reason, nor will it ever be copied, shared, leased or otherwise offered to anyone for any reason.

The only way that FetchNow uses the demographic information you provide at sign-up is in aggregate reporting provided to FetchNow advertisers.  That is, all Members that have clicked on particular content will not be shared individually, but compiled together as a group that expressed interest in the content.  Reporting is always done in aggregate form and this is really what the advertisers are interested in for evaluating their marketing messaging.

We need to confirm that you are a real person and this is why we require that you offer us a validated email address, even if you decide you do not want email from FetchNow.  Your email will only be used by FetchNow to communicate with you if you have opted in for communications.

FetchNow isn’t available in my community.  What is your expansion plan?

We know this frustration!  FetchNow will celebrate its inaugural launch in 18 cities across the country beginning on October 1, 2011.  As Members sign-up, we will continue to ask where you would like a FetchNow platform so that we can add these locations to the roll out plans for the coming year.  We expect to have multiple platforms in each of the largest cities across the country by the end of 2012.  Let us know where you’d like FetchNow, you won’t be overlooked!

Tell us where to go next!

The convenience of FetchNow isn’t for me.  How do I terminate my Membership?

Members can terminate their FetchNow membership at any time by simply emailing This e-mail address is being protected from spambots. You need JavaScript enabled to view it .  We’re eager to learn from our Members and would truly appreciate you sharing your thoughts on exit.  This allows us to continue to improve the platform and we how you’ll reconsider joining in the future.

 

Non-Profit FAQ


Non-Profit FAQ

Who created FetchNow?

OnPlane Inc. is a leading provider of information driven solutions for the Real-time web. OnPlane's FetchNow solution is the market leading platform for organizations to enhance brand loyalty, engage in conversations with customers, build influencer communities and provide user driven offerings - all through intelligence interaction built on OnPlane's patent pending technology. The privately funded and privately held company based in Portsmouth, New Hampshire.  FetchNow Team.

 

How does FetchNow make money?

One of the biggest challenge for every local business is how do they communicate their message to the market and most importantly measure the interest to the message.  With the many options to communicate via social networks in real time, they challenge has increased significantly.  By local businesses purchasing messaging space on FetchNow in their categories or a sponsor for a market area, they are able to broadcast their current social network efforts to the entire FetchNow membership instead of just those on their mailing list.  This exponential increase in potential customers is then measured and reported on when FetchNow Members click on the offered information by the local establishment.  FetchNow gets revenue from purchasing a local ad messaging space and provides valuable reporting on the effectiveness of marketing messaging.  Each advertiser is required to update their social marketing messaging each week at a minimum so that all offerings are real time.

 

What is the planned roll out of FetchNow nationally?

FetchNow will be launched in 18 new cities across the country each quarter begin on October 1, 2011.  As Members sign up we will continue to ask where you would like a FetchNow platform so that we can add these locations to the roll out plans for the coming year.  We expect to have multiple platforms in each of the largest cities across the country by the end of 2012.  Besides offering this unique service to our Members, this will mean that Non-Profits across the country will have a new and much needed monthly income stream to support their efforts.  It is a win-win for all!

How were the FetchNow Non-Profit Partners Selected?

We needed to start somewhere, so we focused on Food Banks and Volunteer organizations across the country.  Funding for Food Banks has been severely reduced from the local and federal governments and the need has never been greater.  Volunteer organizations are prominent in most communities and provide “leverage” for all community needs.  Beyond those already selected, we will consider all Non-Profits committed and energized to campaign to increase FetchNow Members.

 

What are the financial benefits to FetchNow Non-Profit Partners?

For each Non-Profit that meets the requirements for outreach and resulting FetchNow Members, they will share in twenty percent (20%) of gross revenues from local advertisement sales.  This is paid directly from OnPlane to the Non-Profit upon receipt of revenues in a monthly distribution on the 15th of each month.  If the 15th occurs on a weekend or holiday, payments will be processed on the next business day.  The amount of the funds distributed to the Non-Profits is calculated by the percentage of FetchNow Members that have designated the Non-Profit as one they are supporting.

 

Can Members choose their own Non-Profit or are these organizations pre-selected for Members when they first register?

FetchNow Members are limited to the Non-Profits that are available as Partners at that time of Member sign-up.  If a Member would like to propose a Non-Profit to become a FetchNow Partner they can do so by contacting FetchNow Support directly with the contact details for the desired Non-Profit so that the FetchNow team can reach out to the Non-Profit for inclusion in the program.